Employees missing out on benefits due to lack of understanding

A new report has indicated that many employees in the UK are missing out on workplace benefits they are entitled to, because they lack clarity on the issue.

The report in question was put together the Totaljobs recruitment website and is called the Salary and Benefits Report 2026. A total of 3,000 employees and 1,000 HR professionals and recruiters took part in it. The results show 53% of employees believe they know what benefits they are entitled to, but just 39% of employers are confident this is the case.

Jo Werker is the CEO of the Boostworks benefits and rewards site. She argued that companies had to look past basic annual enrolment schemes if they wanted to get the message out about their benefits.

Werker went on to suggest that HR departments could use different communication channels to get the word out on a regular basis; including meetings, briefings and updates via intranet.

Another way companies can improve is to get outsourced HR services in Bedfordshire to manage their benefits packages. As that service would be a dedicated one, it would have more time to spend on engaging employees regarding benefits.

Totaljobs’ vice president of people is Nicola Weatherhead. Speaking to HR Magazine, she said benefits should be emphasised from recruitment onwards:

“Clearly highlighting key benefits in job adverts and candidate communications can help attract talent who value them, while also setting clear expectations about the overall package on offer.”

She added that employees must feel any benefits are relevant to them.